Full description
Join a vibrant and busy optical and audiology practice in Bournemouth, offering a dynamic and supportive work environment. The owners and experienced team will help you develop your skills and career in optics with ongoing training, clinical courses and a supportive and friendly team.
This opticians has four test rooms, including a dedicated contact lens clinic and an audiology department, they pride themselves on delivering exceptional care and service.
You will be working in a large busy store surrounded by a very supportive and close-knit team who are willing to help and aid you in the right direction, as they are big on team building and work to provide an excellent customer experience.
Responsibilities of the Optical Assistant
- Customer Service: Greet customers warmly and assist them in choosing the right frames, lenses, and other optical products that suit their needs.
- Retail Support: Provide knowledgeable advice on frame selection, lens types, and additional treatments while maintaining a high level of professionalism.
- Appointment Management: Support the clinical team by managing the diary, booking appointments, and ensuring patients’ journeys are seamless.
- Product Knowledge: Stay updated on the latest optical products and promotions to enhance the customer experience.
- Technical Assistance: Adjust and repair glasses, ensuring a perfect fit for customers.
- Audiology Support: Assist the audiology department when needed, including booking appointments and providing information about hearing aids and services.
- Team Collaboration: Work closely with colleagues in a fast-paced environment to meet the demands of a busy practice.
Requirements of the Optical Assistant
- A passion for delivering exceptional customer service.
- A up-beat and friendly – attitude the ability to build rapport with customers
- Excellent communication and interpersonal skills.
- Attention to detail and the ability to multitask.
- A positive attitude and a willingness to learn.
- Experience of working with in an optician is beneficial, but not essential as full training will be provided, however, you will need previous retail or customer-facing experience
Compensation for the Optical Assistant
- The hourly rate is 20p over minimum wage, a salary of £23,795 based on 40-hours per week.
- You will also be entitled to a performance-based bonus scheme
- Holiday entitlement is 20-days, plus bank holidays as well as your birthday off and 1-day extra per year, up to 25-days holiday
- Private healthcare through Aviva
- Hours are 9am to 6pm Monday to Saturday and 9am to 4pm on Sundays and will include 1 weekend day.
- An excellent opportunity for a strong person to develop their optical career, potential opportunities to grow and develop further.
- Opportunities to progress such as the Dispensing Optician course
What happens next?
Once you have applied, one of the experienced team at Inspired Selections will give you a call to discuss the role in more detail.
They will also go over your previous experience from your CV and your current situation to make sure you have the relevant experience and match what the client is looking for.
Once this has been discussed leave it to us and we will arrange the meeting for you.
To apply for this new and rare opportunity:
– Call Chris at Inspired Selections on 0121 778 6999
– Upload your C.V to www.inspiredselections.co.uk
– SMS your Name and Availability for a call to 07537417722
IGOA