In a significant step towards improving ear care services, Duncan and Todd Group has extended its Hearsmart Appointment service to six additional practices. This expansion comes in the wake of the company’s strategic investment in training for its ear care professionals, ensuring that patients receive top-notch care using the latest techniques and technology.
One of the key advancements in this expansion is the implementation of micro suction for wax removal. This technique is widely regarded as the gold standard in wax removal due to its effectiveness and patient comfort. What sets this service apart is the real-time visualization offered to patients. By using micro-suction, professionals can display the procedure on screens, allowing patients to witness the process inside their own ears. This not only enhances transparency but also empowers patients with a deeper understanding of their ear health.
Julie Mosgrove, the Retail Director at Duncan and Todd Group, emphasized the innovative nature of the Hearsmart Appointment. She explained, “The Hearsmart Appointment brings together three different diagnostic and treatment systems into one hand-held portable system. It allows you to perform high-definition digital otoscopy, micro-suction wax removal, and carry out a hearing screening.” This integration of advanced technologies streamlines the patient experience, making it more comprehensive and efficient.
The expansion of the Hearsmart Appointment service is now accessible across a range of Duncan and Todd Opticians and Hearing Care practices. These locations include Arbroath, Belmont Street North in Aberdeen, Westhill, Commercial Street in Dundee, Peterhead, Perth, Nairn, and Montrose. Additionally, the service can be availed at 20 20 Opticians in Helensburgh, Saltcoats, and Shawlands in Glasgow; I C Andrews in Banff; and J M MacDonald in Inverness.
By deploying the Hearsmart Appointment service in these diverse locations, Duncan and Todd Group is undoubtedly making substantial progress in democratizing superior ear care. Patients in these areas can now benefit from cutting-edge techniques, real-time visualization, and a holistic approach to ear health. This expansion aligns with the company’s commitment to staying at the forefront of technological advancements in the healthcare sector.
In conclusion, Duncan and Todd Group’s expansion of the Hearsmart Appointment service marks a significant leap in enhancing ear care services. The integration of micro-suction wax removal, high-definition digital otoscopy, and hearing screenings within a single portable system showcases the company’s dedication to innovation and patient-centred care. As the service becomes accessible in multiple practices across various locations, it is poised to transform the way patients experience and engage with their ear health.